- IT INFRASTRUCTURE
- IT PROFESSIONAL SERVICES
- IT CONSULTANCY
- IT SUPPORT
- BUSINESS SOLUTIONS SERVICES
- ERP IMPLEMENTATION SERVICES
- ERP TECHNICAL SUPPORT
- CORPORATE PERFORMANCE MANAGEMENT & BI
Computel’s Infrastructure Division addresses comprehensive solutions to power and Network infrastructure problems. Our solutions scale from protecting a network card to scalable, redundant power protection for centralized servers, data centers and high availability applications.
Computel’s Infrastructure Division is “Data Center Infrastructure” specialist from Design to implementation and training:
Raised floor, Cooling Solution (CRAC, enclosure level cooling), Server racks, UPS systems, PDU, Water Detection, Diesel Generators, Security, Fire Fighting, etc.
Our design follows the latest standards of Uptime institute from Tier 1 to tier 4.
Whether our customers are planning to have their own Data center or to go into collocation business, Computel Site & Power will study all the aspects of their ROI and give them the right solutions.
Having more than 35 years in turn key projects related to computer room preparation, Computel Site & Power’s target is to optimize their CAPEX and OPEX while designing your Data Center.
Our team is factory trained and follows most of the seminars related to Data centers worldwide.
Our scope of work includes: Supply, Installation, Commissioning and Testing of variety of systems as:
Computel Infrastructure Division is specialized in the design and installation of Structure cabling Systems in Data Centers, Commercial and Educational buildings.
We also offers network services, wireless access points, card Access and Surveillance, VOIP systems, CCTV installation and fire alarm services.
Our maintenance scheme consisting of preventive, corrective and on-call maintenance is covering presently around 500 satisfied corporate customers with constantly renewed agreements.
Our professional Service department is specialized in providing Technical assistance, training Courses, Start-up and Commissioning of all Power Systems as UPS, Precision AC, Chargers, Diesel Generators and Batteries.
Organizations can be more responsive to the competitive pressures in their marketplace, and thus able to adapt and innovate if they have a flexible infrastructure - hence the need for cloud computing & new outsourcing models.
IT PROFESSIONAL SERVICES
Computel offers a wide range of professional Services.
We provide world-class IT and project management expertise to help you run your business more efficiently.
We deal with all the components of your IT infrastructure—architecture, security, disaster recovery, and migration planning.
Each of our customers requires a unique operational framework. Computel provides turnkey solutions encompassing various technology areas.
We offer CVP (Customer Value Proposition) as well as a large variety of innovative solutions to meet customers’ requirements, such as:
IT CONSULTANCY/ IT SUPPORT
Armed with a solid understanding of business processes on top of a comprehensive scientific background, our IT professionals offer tailor-made IT solutions to meet the most serious business challenges.
We provide quality driven enterprise applications and infrastructure solutions with capabilities to provide mission critical services on SLA basis and ready resources to design and implement the entire IT infrastructure.
The innovation and integration team within this division is specialized in providing services and resources for software/Hardware and integration solutions. Our software team combines skills covering a large number of world class leading software technologies.
At Computel, we understand the term “service”. Our dedicated service center is equipped with qualified customer service representatives to advise and help our clients resolve their problems quickly and effortlessly. Our clients trust and rely on us for world-class service, on-time delivery, and flawless execution
Warranty and runtime Services
As an authorized service provider for several world-class hardware and software manufacturers, we provide warranty services for the entire range of our product portfolio.
Maintenance and spare parts
Our Service Center offers a range of annual maintenance plans for medium to large businesses. Benefiting from our expertise and partnerships with our principal vendors and suppliers, our maintenance packages help you get the best out of your IT investments.
Whatever IT infrastructure you opt for, Computel is ready to deploy it. We provide adequate solutions to a wide variety of hardware equipment, including Desktops, Workstations, Printers, Laptops, various computer peripherals and other pieces of equipment.
IT Management services
We help you maintain a highly productive IT environment. Through our service level agreements (SLAs), we monitor and keep track of the performance of your IT assets, replace faulty components, solve any occurring problems, and ensure that your entire system configuration is up and running with minimized outage.
ENTERPRISE RESOURCE PLANNING
Our ERP is based on Dynamics GP, which is quite unique in the industry.
It is highly functional, sophisticated, robust and scalable.
For a start it is one of the most widely used ERP systems in the world with more than 350,000 licenses sold.
We could tell you forever about the rich functionality, robustness of the architecture, that more than 1000 customers have more than 1000 concurrent users, and so forth.
It is the leading ERP in the mid-market, for businesses that need between 3 and 1000 concurrent users
However like in everything, a strength might also become a vulnerability. A mature product like Dynamics GP might over time become old-game and carry a legacy that might not appeal to new buyers.
Enter the real differentiator of this remarkable product, its history of following. It is estimated that close to 2000 software companies build their products around Microsoft Dynamics GP, much more than any other ERP in the world.
It’s as if Dynamics GP had become more of a platform than a solution.
Not so more evident does this become obvious than when you look at what SalesPad has done to the product.
SalesPad has taken the strengths of Microsoft Dynamics GP, i.e. its maturity, stability and widespread usage and built on top a complete, .net user interface and additional operational layer, to cover whatever else was missing, like CRM, integrated BI, data warehousing tools, expanded functionality, etc. The list is long. In short, the result is everything you would expect from the most modern ERP in the market, built on top of a reliable, mature architecture. The best of both worlds.
With this, say goodbye to the old Microsoft Dynamics GP and hello to a hot kid on the block:
ERP IMPLEMENTATION SERVICES
You have decided to acquire an ERP. Your reasons are obvious to you. You are planning for growth and you feel constrained by the lack of visibility into your processes.
There’s something however that’s bothering you. You hear all these stories about ERP mis-implementations. Horrific statistics. More than 80% of ERP projects overrun their budgets. You are right to be concerned. An ERP project can stretch your energy, resources, people and cash.
We know about this. But we also know how to avoid the pitfalls and focus on what matters. That’s why when you talk to us about implementing your ERP you’ll hear something different. We call it the Computel approach. Our consultants have started their careers while they were in your shoes. They want to keep you as a partner for life and they know how to protect your investment. You’ll find our implementation plans favor the granular approach, the trickle method, agile methodologies and the do-it-at-the–customer’s-pace strategy.
Let’s be upfront about it. We don’t believe in training. Structured training that is. Because it’s like standard education. By the time the class is finished, students have retained a small percentage of what was taught.
We favor on the job training. Training that makes your people remember what they needed to do and how it was done. We have experience to prove it. Just talk to our customers.
Don’t take us wrong. We have given a lot of structured training courses. With some topics, this is unavoidable. However no two customers have the same needs. You’ll find that the training plans that we will do for you accommodate exactly what you need, when you need it and at the pace that fits your environment.
ERP TECHNICAL SUPPORT
You already are running your operations on an ERP. But it does not feel very comfortable. You depend on your people to satisfy your customers while keeping costs down. Your people feel constrained by what your ERP cannot do. They have to constantly revert to manual methods. They have to bypass the ERP. It’s not a good feeling. You’re not in control.
Enter Computel support services. Before learning the ERP, most of our consultants had learned the business best practices. When you engage us to support your ERP system, your people will hear two types of advices. How to tune a weak process and how to do it using the ERP. And the only thing we don’t tell your people but it’s constantly on our mind is how to do what needs to be done at the lowest initial and on-going cost.
Everybody knows that ERP’s can never be an exact match to the most efficient way you need to run your business for growth. Where needed we do open the hood and make customizations. But we make them in a way to minimize your cost and the time it will take in the future to migrate such customizations to new releases of the ERP. You need not worry about that. We will be most cautious on your behalf and will not let the changes requested by your people go out of control.
CORPORATE PERFORMANCE MANAGEMENT & BI
Budgeting & Forecasting | Reporting & Consolidations
Dashboards & Analysis | Data Warehouse
Solver provides BI360, the leading Corporate Performance Management and Business Intelligence suite for Microsoft Dynamics, Sage, SAP, Intacct, Acumatica, NetSuite and other ERP systems. Solver is a Microsoft Gold Partner and the winner of the Microsoft BI Partner of Year Award and has a presence on the Gartner Group CPM Magic Quadrant. BI360 is sold through a worldwide network of partners and is ideal for companies looking to find a user friendly, yet highly functional Strategy, Forecasting, Budgeting, Reporting, Dashboard, and Data Warehouse solution to give them deep insight and actionable information across all facets of their organization.
|BUDGETING & FORECASTING MODULE
Excel Design/Web Delivery
Automatic Spreading Workflow
Unlimited Budget versions
Templates & User Defined Input Forms
Budget at any level of detail in any area
Multi-year, month, week, day input
What-if analysis and Modelling Allocations
Fully integrated with BI360 Suite
|REPORTING & CONSOLIDATIONS MODULE
Excel Design/Web Delivery
Templates & User Defined Reports
Financial statements, Operational Reports, etc.
Workflow for Month End Close/Consolidations
Report Books & Archive, Office Documents Allocations
Unlimited Organizational Trees
Automatic and Manual Eliminations
IFRS/GAAP and other Consolidation Adjustments
Fully integrated with BI360 Suite
|DASHBOARDS & ANALYSIS MODULE
Drag & drop ad-hoc analysis
Chart library for visualizations
Analyze Operational or Financial data
KPI Dictionary to pre-define formulas
Charts can be used with Reports
Support for 3rd Party tools like Power BI
Fully integrated with BI360 Suite